TITLE: SUBJECT-ORIENTED BUSINESS PROCESS MANAGEMENT
PUBLISHER: SPRINGER LANGUAGE: ENGLISH
LINK: http://is.gd/GwDyBW RELEASE TYPE: RETAIL
FORMAT: PDF RELEASE DATE: 2015.01.18
ISBN: 9783642323911 STORE DATE: 2012
SAVED.MONEY: 54 EURO DISKCOUNT: 05 x 05MB
AUTHOR: FLEISCHMANN, A., SCHMIDT, W., STARY, C
OBERMEIER, S., BOERGER, E
BOOK
Activities performed in organizations are coordinated according
to organizational goals via communication between the people
involved. In all known languages the sentences used to
communicate are naturally structured by subject, verb, and
object. The subject describes the actor, the verb the action and
the object what is affected by the action. Subject-oriented
Business Process Management (S-BPM) as presented in this book is
based on this simple structure which enables process-oriented
thinking and process modeling
S-BPM puts the subject of a process at the center of attention
and thus deals with business processes and their organizational
environment from a new perspective, meeting organizational
requirements in a much better way than traditional approaches
Subjects represent agents of an action in a process, which can
be either technical or human (e.g. a thread in an IT system or a
clerk). A process structures the actions of each subject and
coordinates the required communication among the subjects. S-BPM
provides a coherent procedural framework to model an
organization's business processes: its focus is the cooperation
of all stakeholders involved in the strategic, tactical, and
operational issues, sharing their knowledge in a networked
structure
Based on findings of developmental psychology and linguistics
the authors show that natural sentence semantics have to be used
for complete S-BPM specifications. In this way, business process
owners are able to ensure that business requirements of internal
and external stakeholders are easily understood and met in their
entirety. Starting with process analysis and then going through
the whole modeling lifecycle, they demonstrate how subject
orientation can develop and be experienced by gradually focusing
on communication for service provision. In addition, they
illustrate how each modeling activity can be supported through
the use of appropriate software tools
The authors' presentation style focuses on professionals in the
industry, and on students specializing in process management or
organizational modeling. Each chapter begins with a summary of
key findings and is full of examples, hints, and possible
pitfalls. An interpreter model, a toolbox, and a glossary
summarizing the main terms complete the book. The web site
www.i2pm.net provides additional software tools and further
material