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TITLE: SALESFORCE.COM FOR DUMMIES, 5TH EDITION
PUBLISHER: WILEY LANGUAGE: ENGLISH
LINK: http://is.gd/NketQc RELEASE TYPE: RETAIL
FORMAT: EPUB RELEASE DATE: 2014.05.25
ISBN: 9781118822142 STORE DATE: 2014
SAVED.MONEY: 17 EURO DISKCOUNT: 02 x 05MB
AUTHOR: TOM WONG, LIZ KAO, MATT KAUFMAN
BOOK
Your fun and easy introduction to Salesforce.com and its latest
tools
The frontrunner in the customer relationship management (CRM)
market, Salesforce.com has a rapidly expanding influence over the
way companies across the globe interact with their clientele
Salesforce.com For Dummies lends you an edge in building those
relationships and managing your company s sales, marketing
customer service, and support operations. With this accessible
guide, you will learn how to organize contacts, schedule business
appointments, use forecasting tools to predict upcoming sales
make accurate projects based on past performance, and more
* Covers the latest enhancements to Salesforce.com, the world s
most popular customer relationship management software, and
explains how to choose the right configuration to suit your
business needs
* Written by Salesforce.com insiders with years of expertise in
CRM services
* Details how to personalize your system, prospect leads, manage
accounts and partners, develop contacts, track products
calculate forecasts, drive demand, utilize service and support
share insights with Chatter, enhance your online marketing, and
more
Close deals faster, gain real-time visibility into sales, and
collaborate instantly with help from Salesforce.com For
Dummies
