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[ CourseLala.com ] Udemy - Customer Service Fundamentals. 2022
Learn the Fundamentals of Excellent Customer Service and Long Term Customers.
What you'll learn Strategies That will Ensure High Quality Customer Service. Understanding the Customer Mindset to Understand Customer Needs. Essential Skills Needed for World Class Customer Service. Strategies to Handle Different Customer Interactions to WOW Your Customers. Requirements An Open Mind. Lot of Enthusiasm to Learn. Description For every business organization, the goods and services provided are meant for a target audience; they are referred to as the customers. Advertising, marketing, and pitching, among others, would bring you customers and create awareness for your brand but what would keep these patrons is the customer service.
Customer service consists of those policies, plans, and activities that govern how your organization interacts with your customers. Customer service is how your company interacts with its customers, both in daily transactions and also as a problem-solving solution when issues arise. It has a direct and meaningful impact on your company’s profitability as your customer service team serves as the front-line response to your customer’s needs and is crucial for long-term customer retention.
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FILE LIST
Filename
Size
~Get Your Files Here !/001 Introduction.mp4
39.5 MB
~Get Your Files Here !/001 Introduction_en.vtt
2.2 KB
~Get Your Files Here !/002 What is Customer Service.mp4
34.5 MB
~Get Your Files Here !/002 What is Customer Service_en.vtt
3.9 KB
~Get Your Files Here !/003 Types of Customers.mp4
20.3 MB
~Get Your Files Here !/003 Types of Customers_en.vtt
3.5 KB
~Get Your Files Here !/004 The Customer Mindset.mp4
102 MB
~Get Your Files Here !/004 The Customer Mindset_en.vtt
8.9 KB
~Get Your Files Here !/005 Essential Customer Service Skills - Part 1.mp4
41.6 MB
~Get Your Files Here !/005 Essential Customer Service Skills - Part 1_en.vtt
7.9 KB
~Get Your Files Here !/006 Essential Customer Service Skills - Part 2.mp4
32.8 MB
~Get Your Files Here !/006 Essential Customer Service Skills - Part 2_en.vtt
4.8 KB
~Get Your Files Here !/007 Essential Customer Service Skills - Part 3.mp4
34.2 MB
~Get Your Files Here !/007 Essential Customer Service Skills - Part 3_en.vtt
5.7 KB
~Get Your Files Here !/008 Customer Handling.mp4
55 MB
~Get Your Files Here !/008 Customer Handling_en.vtt
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