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TORRENT DETAILS

[ CourseMega.com ] Udemy - Understanding The Basics Of Great Customer Experiences

TORRENT SUMMARY

[ CourseMega.com ] Udemy - Understanding the Basics of Great Customer Experiences

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Size

1.5 GB in 29 files

Release Date(s)

Torrent Release: 10-05-2022 by user

Infohash

6a413076b8ef7851d52c4f0d92bf7dbde0f40fdc

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DESCRIPTION

[ CourseWikia.com ] Understanding the Basics of Great Customer Experiences

If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com

Instructors: Michael Ruckman, President & CEO of Senteo

12 sections • 14 lectures • 1h 18m

Video: MP4 1280x720 44 KHz | English + Sub

Updated 3/2022 | Size: 1.6 GB

An engaging effective course that has been delivered to top businesses worldwide with 30,000+ students since 2004.

What you'll learn

Understanding customer experiences as an economic offering to maintain a price premium and differentiation from your competition

Learning to design, build, manage and measure excellent customer experiences

Insights on the five elements used to create customer experiences for emotional engagement

Understanding how customers experience all five elements

Commodification vs. Commoditization

Helping customers to achieve their desired outcomes

Brand acceptance vs. brand integration

How your brain works in relation to emotions and experiences

The need to monetize time and outcomes as a way to create value for customers

Mass customization and theming to make your offering more emotionally engaging

The key considerations to stage experiences in your environments

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We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...

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FILE LIST

Filename		Size
	~Get Your Files Here !/1. Pre-course Content/1. Introduction to the Course.mp4	39.4 MB
	~Get Your Files Here !/1. Pre-course Content/1. Introduction to the Course.srt	3.4 KB
	~Get Your Files Here !/1. Pre-course Content/2. Active Learning.mp4	28.5 MB
	~Get Your Files Here !/1. Pre-course Content/2. Active Learning.srt	2 KB
	~Get Your Files Here !/1. Pre-course Content/3. The Senteo Learning Experience.mp4	27.4 MB
	~Get Your Files Here !/1. Pre-course Content/3. The Senteo Learning Experience.srt	1.9 KB
	~Get Your Files Here !/10. How Customers Experience All Five Elements/1. How Customers Experience All Five Elements.mp4	67.9 MB
	~Get Your Files Here !/10. How Customers Experience All Five Elements/1. How Customers Experience All Five Elements.srt	6.1 KB
	~Get Your Files Here !/12. Course Wrapping and Q&A/1. Team & Corporate Learning.mp4	53.6 MB
	~Get Your Files Here !/12. Course Wrapping and Q&A/1. Team & Corporate Learning.srt	3.4 KB
	~Get Your Files Here !/12. Course Wrapping and Q&A/2. Customer Experience Certification Courses.mp4	110.8 MB
	~Get Your Files Here !/12. Course Wrapping and Q&A/2. Customer Experience Certification Courses.srt	7.4 KB
	~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/1. The Progression of the Economic Value and The Experience Economy - Part 1.mp4	302.1 MB
	~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/1. The Progression of the Economic Value and The Experience Economy - Part 1.srt	18.8 KB
	~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/2. The Progression of the Economic Value and The Experience Economy - Part 2.mp4	193 MB
	~Get Your Files Here !/2. Introduction to Understanding the Basics of Great Customer Experiences/2. The Progression of the Economic Value and The Experience Economy - Part 2.srt	14.7 KB
	~Get Your Files Here !/3. The Five Elements Affecting the Quality of Great Customer Experiences/1. The Five Elements Affecting the Quality of Customer Experiences.mp4	50.6 MB
	~Get Your Files Here !/3. The Five Elements Affecting the Quality of Great Customer Experiences/1. The Five Elements Affecting the Quality of Customer Experiences.srt	4.4 KB
	~Get Your Files Here !/5. Brand - Do your Customers Identify with Your Brand/1. Brand - Do your Customers Identify with your Brand.mp4	126.4 MB
	~Get Your Files Here !/5. Brand - Do your Customers Identify with Your Brand/1. Brand - Do your Customers Identify with your Brand.srt	10.5 KB
	~Get Your Files Here !/6. Communications - Is Your Message Being Heard/1. Communications - Is your Message Being Heard.mp4	209.1 MB
	~Get Your Files Here !/6. Communications - Is Your Message Being Heard/1. Communications - Is your Message Being Heard.srt	18.2 KB
	~Get Your Files Here !/7. Environment - Do Customers Feel Good in Your Environment/1. Environment - Do Customers Feel Good in your Environment.mp4	126.1 MB
	~Get Your Files Here !/7. Environment - Do Customers Feel Good in Your Environment/1. Environment - Do Customers Feel Good in your Environment.srt	10.5 KB
	~Get Your Files Here !/8. Offering - Does Your Offering Bring Value to Your Customers/1. Offering - Does Your Offering Bring Value to Customers.mp4	98.4 MB
	~Get Your Files Here !/8. Offering - Does Your Offering Bring Value to Your Customers/1. Offering - Does Your Offering Bring Value to Customers.srt	8.5 KB
	~Get Your Files Here !/9. Culture - Are Your Employees Genuinely Interested in Your Customers/1. Culture - Are Your Employees Genuinely Interested in Your Customers.mp4	151.8 MB
	~Get Your Files Here !/9. Culture - Are Your Employees Genuinely Interested in Your Customers/1. Culture - Are Your Employees Genuinely Interested in Your Customers.srt	12.1 KB
	~Get Your Files Here !/Bonus Resources.txt	386 B

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